Well Traveller Competition terms & conditions

PART A - INTRODUCTION

  1. There are seven (7) Wellness prizes available to win in total, featured on Well Traveller TV and online. The total prize pool is valued at $32,300.
  2. The prize: each prize pertaining to a particular episode will vary in value, depending on the location. The value of each prize ranges between approximately $2,500 and $10,000 per prize and includes:
    • Accommodation at a specified location/resort.
    • A KAILO Nutrition Optimum Wellbeing pack – A year’s supply of KAILO Nutrition Superblends, a recipe book + whisk valued at $1400.
    • A Well Traveller travel essentials pack including five organic essential oil blends and a journal valued at $150.
    • Transport to and from the prize locations is not included.
  1. By participating in the Competition, entrants accept and agree to be bound by these terms and conditions. For the avoidance of doubt, the terms and conditions include the Schedule above.
  2. Entries must comply with these terms and conditions to be valid.

PART B - PRIVACY

5. The Promoter will collect and use each entrant’s personal information for the purposes of:

  • (a) conducting the Competition (which may include disclosure to third parties for the purpose of processing and conducting the Competition) and for promotional purposes, public statements and advertisements in relation to the Competition;
  • (b) providing information about the products and services offered by the Promoter and its related promotional partners, companies and its affiliated retailers; and
  • (c) research to improve its products and services.

6. Well Traveller may choose to include a case study about a winner and their experience, featuring the Winner’s image by consent and collaboration.

7. By entering the Competition, entrants consent to the use of their personal information as described in clause 5.

PART C - WHO CAN ENTER THE COMPETITION

8. Schedule does not permit entrants to be under the age of 18 years.

9. Directors and employees (and their immediate families) of the Promoter or its related companies or agencies and Participating Partners are not eligible to enter. Immediate families means spouse, ex-spouse, child, step-child, parent, step-parent, legal guardian, sibling or step-sibling.

PART D – HOW TO ENTER THE COMPETITION

10. To enter, each entrant must comply with the ‘How to Enter’ section of the Schedule.

11. One entry per prize (episode) per person is allowed. Tell us in 25 words or less ‘how you want to feel during and after your Well Traveller wellness break’ and you may be on your way to your wellness holiday.

12. An entry cannot be modified after it has been submitted.

13. The Promoter reserves the right, at any time, to request verification of the age, identity, residential address or any other information relevant to participation in the Competition of all entrants. The Promoter reserves the right to disqualify any entrant who provides false information or fails to provide information that is reasonably requested by the Promoter.

14. The Promoter reserves the right, in its sole discretion, to refuse to accept entries which are incomplete, indecipherable, offensive, do not comply with these terms and conditions or which contravene any applicable laws or regulations.

15. The Promoter reserves the right, in its sole discretion, to disqualify any entrant who has breached any of these terms and conditions, has engaged in unlawful or improper conduct or otherwise acts to cheat or undermine the fairness of the Competition by, for example, tampering with, or using or exploiting errors in, the entry process to obtain a competitive advantage over other entrants.

16. Accommodation will be organized between the Winner and the Promoter:

  • a. The Winner must travel within the operators prescribed dates, booking travel with a voucher provided.
  • b. Transport to/from the accommodation is not included.
  • c. Accommodation package valid at nominated operator only and accommodation is subject to availability, and the individual Terms and Conditions outlined in Schedule 41.

17. The eligibility of entries is solely within the discretion of the Promoter.

18. The Promoter accepts no responsibility for late, lost, misdirected or damaged entries or other communications.

19. The Promoter will not accept responsibility for cancelled/amended accommodation.

PART E - PRIZES

20. Each Prize is not transferrable, exchangeable or redeemable for cash.

  • a) Should any particular element of the prize be below the value of that item as advertised, the balance cannot be exchanged for cash.
  • b) Any additional costs incurred about the value of each item is at the winner’s expense.

21. If a Prize is unavailable for reasons beyond the Promoter’s control, the Promoter reserves the right to substitute the Prize with a prize of equal or greater monetary value. This right is subject to any applicable legislation, regulations or directions from a regulatory authority.

22. Once a Prize has left the Promoter’s premises, the Promoter takes no responsibility for the Prize being damaged, lost or stolen.

23. All taxes (excluding GST, if any) which may be payable as a consequence of receiving a Prize are the sole responsibility of each winner.

24. A winner’s use of the Prize is entirely at their own risk. Before a Prize is awarded, a winner may be required to sign an agreement to release the Promoter from and indemnifying the Promoter against any liability arising from the winner’s acceptance and use of the Prize and the winner’s participation in the Competition.

PART F - HOW THE WINNER(S) ARE DETERMINED

25. The Competition is a Game of Skill.

26. At the time and date specified in the “Determining the winner(s)” section of the Schedule, each valid entry will be entered into a process of random selection.

27. The Draw will take place on 11 January 2026 at Well Traveller offices.

28. The winning entry or entries will be the entry or entries that are selected by the Promoter at their discretion.

29. The number of winning entries to be selected will be the same as the total number of Prizes specified in the Schedule (x8).

30. The promoter’s decision will be final and binding and no correspondence with entrants or any other person will be entered into.

31. Each winner will receive a Prize pack as outlined.

PART G - NOTIFICATION AND CLAIMING THE PRIZE(S)

32. The Promoter will provide each winner with instructions on how to claim their Prize. It is the responsibility of each winner to comply with the Promoter’s instructions.

33. The Promoter reserves the right to request each winner to provide proof of their identity and/or proof that they were responsible for the winning entry.

34. Each winner agrees to participate and cooperate, as required, in all publicity activities relating to the Competition, including, without limitation, being interviewed, photographed, filmed and recorded pre, during or post their holiday. Each winner authorises the Promoter to use such content for advertising and publicity purposes in any media in perpetuity worldwide.

35. It is the responsibility of each entrant to notify the Promoter of any change to their contact details.

PART H - UNCLAIMED PRIZES

36. The Promoter will take all reasonable steps to identify and notify each winner in an attempt to ensure that each winner receives their Prize. However, if a winner cannot be identified or does not claim the Prize within one month of the date on which the winners are determined, their Prize is forfeited and will be awarded to the next best entry.

37. Each winner of an unclaimed Prize will be determined and notified in accordance with Parts F and G.

PART I – NO LIABILITY

38. Any Prize supplied by a third party supplier is subject to the terms and conditions of that third party supplier. Each Prize may come with guarantees that cannot be excluded under the Australian Consumer Law. If those guarantees are not complied with, then you will have rights under the Australian Consumer Law. Subject to those guarantees and rights, the Promoter shall not be liable and excludes all liability (including negligence) for any loss or damage whatsoever which is suffered (including but not limited to indirect or consequential loss) for damage to property, personal injury or death suffered or sustained in connection with the Competition or the use or taking of any Prize except for any liability which cannot be excluded by law including as provided for under the Australian Consumer Law.

39. Facebook or any other social media platforms where the competition is promoted by Well Traveller, the Competition is in no way sponsored, endorsed, administered by or associated with the platform and each entrant agrees to grant the social media platform a complete release from any claims that they now have or may have in the future which relate to or are incidental to the Competition. Entrants acknowledge and agree that:

  • (a) any information they provide in connection with the Competition is provided to the Promoter and any social network; and
  • (b) any questions, comments or complaints regarding the Competition will be directed to the Promoter, not to any other social network.

PART J - TERMINATION OF COMPETITION

40. The Promoter reserves the right to vary the terms of, or cancel, the Competition at any time without liability to any entrant or other person, subject to applicable laws.


Individual Additional Prize Booking Terms and Conditions

Capella Sydney

  1. VALID to 31 OCT 2026
  2. Prior reservations are required. Booking to be made directly with Natalia Lunandi, Executive Assistant, natalia.lunandi@capellahotels.com for availability for your preferred dates.
  3. Premier King will be based on availability at time of booking. Maximum room occupancy is 2 adults.
  4. This voucher is valid for a two night stay up to the validity date with no further extension applicable. Blackout dates apply on Saturday nights, Public Holiday and Festive Seasons from 25 December 2025 to 01 January 2026 and Lunar New Year week from 13 February 2026 to 18 February 2026.
  5. This voucher could not be redeemed for cash in part or full and is valid for a single booking only.
  6. This voucher is non-transferable.
  7. Any unused inclusions could not be redeemed or replaced in any way.
  8. E-Voucher to be presented upon arrival for redemption.
  9. Any incurred incidentals will be billed directly with the hotel during redemption stay.

Elements of Byron

  1. Voucher expires 30 November 2026 (strictly no extensions, regardless of circumstances).
  2. Must be booked by calling the resorts in-house reservations team on 02 6643 0561 and quoting the voucher number.
  3. Blackout dates:19 Dec 25 – 31 Jan 26; 3 Apr – 28 Apr ’26. 28 September – 9 October 26.
  4. The resorts normal minimum length of stay restrictions.
  5. Can only be used in a single stay.

The Lodge Bellingen

  1. Valid for nights the restaurant is open for dinner.
  2. Excluding any peak/school holiday periods (Easter/ April/ October long weekend/ Christmas school holidays).
  3. Feed me menu is a selected 7 dishes by the chef, drinks and extra food items will be paid at discretion of guests.
  4. Not valid as part of a group or wedding booking.

Fairmont Resort

  1. Valid until 30 November 2026.
  2. Accommodation voucher: Not available on Fridays or Saturdays. Subject to availability.
  3. Ubika Day Spa and Wellness Centre Voucher: To be used in one single transaction. Subject to availability. Not to be used on Sundays. Not to be used for retail product purchases. Please call 02 4785 0062 in advance to make your spa booking.
  4. All vouchers: Not redeemable for cash. In case of destruction or loss, the voucher cannot be replaced. Voucher is non-refundable, non-transferable and not exchangeable for cash. Voucher is valid to the date specified above which is set at the time of purchase/production. Extensions of the voucher are not permitted. Voucher may not be redeemed during school holidays, special event periods, long weekends or public holidays. Minimum length of stay may apply. Voucher is only valid at Fairmont Resort Blue Mountains. If the validity of the amount is open it may only be used in one transaction; unused amounts are forfeited. A reservation must be made in advance direct with Fairmont Resort Blue Mountains. When making the reservation, the bearer must indicate that the payment will be made via voucher number quoted. Voucher must be authorised by the General Manager or appropriate representative of Fairmont Resort Blue Mountains. Vouchers must be surrendered to Reception at the time of check in.

Elysia Wellness Retreat

  1. Valid until 14th December 2026.
  2. Subject to availability.

Paperbark Camp

  1. Valid until 30 November 2026.
  2. Valid for use Monday to Thursday and not peak periods and public holidays.

Billabong Retreat

  1. Valid until 30 June 2026.
  2. The voucher is non-refundable, requires advanced booking, and cannot be exchanged for cash.
  3. Valid for use Sunday to Thursday.
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